Find out exactly how your personal information is collected, where it is stored, and how it is kept secure at 28taka — with full transparency.
How We Protect Your Privacy — At a Glance
Every transaction and piece of data is protected with military-grade SSL encryption. No third party can ever access it.
Your data is stored on internationally certified servers. Access controls and regular security audits are in place.
28taka never sells your personal information to third parties. Your privacy is not part of our business model.
You can request to view, correct, or delete your data at any time.
28taka complies with the General Data Protection Regulation (GDPR). Your rights are protected to international standards.
You can opt out of promotional communications at any time. We respect your preferences.
This Privacy Policy describes how we collect, use, store, and protect the personal information of 28taka platform users. By creating an account or using the platform, you agree to this Privacy Policy.
We believe your privacy is a fundamental right. From day one, 28taka has operated on a privacy-first principle. Our Privacy Policy is not written to satisfy a legal requirement — it is a reflection of our genuine values.
This policy has been prepared in accordance with the General Data Protection Regulation (GDPR) and applicable local laws. Contact us with any questions.
In this policy, "we" and "our" refer to the 28taka platform and its operating entity. "You" and "user" refer to any individual who is registered on or browsing the platform.
28taka only collects information that is strictly necessary. We believe in collecting less data to provide better protection.
| Types of Data Collected | What Is Collected | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, and national ID number (KYC) | Identity Verification & Age Confirmation |
| Contact Information | Email, mobile number | Account Security & Communications |
| Financial Information | Transaction amounts and methods (card/account numbers are not stored) | Payment Processing & Security |
| Gaming Activity | Game history, bet amounts, win/loss records | Responsible Gaming Monitoring |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
We never store your full payment card number, CVV, or PIN. All payment processing is handled entirely through secure third-party payment gateways.
28taka collects information in several ways. Each method is explained in detail below:
Automated data collection is used solely for security and service improvement purposes. This data does not directly identify you.
28taka uses your information for the following purposes. Each use has a clear and specific reason:
We never use your data for marketing purposes without your permission.
28taka uses a multi-layered security approach to protect your data. We do not rely on any single technology.
SSL/TLS Encryption
All communications are secured with 256-bit encryption.
Two-Factor Authentication (2FA)
An additional layer of security is available at login.
Firewall Protection
Unauthorized access is blocked automatically.
Regular Audits
Third-party security experts conduct regular audits and testing.
That said, no technology is 100% secure. You also play a role — use a strong password, never share it with anyone, and report any suspicious activity to us immediately.
28taka uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.
You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.
28taka fully recognizes your data rights. Here is a detailed breakdown of each right:
You may request to know what information we hold about you. We will respond within 30 days.
If any of your information is inaccurate, you may request a correction. We will update it promptly.
After your account is closed and the required legal retention period has ended, you may request the complete deletion of your data.
You can object to your data being used for marketing or non-essential purposes and opt out at any time.
You may request a copy of your data in a machine-readable format.
To exercise these rights, please contact us: [email protected] — We will respond within 30 business days.
We only keep your data for as long as it is needed — no longer. Retention periods depend on the type of data and applicable legal requirements.
| Types of Data Collected | Retention Period |
|---|---|
| Account Information | 5 years after account closure (as required by law) |
| Transaction Records | 7 years (in accordance with financial regulatory requirements) |
| Gaming Logs | 3 years |
| Support Contact | 3 years |
| Marketing Information | Deleted immediately upon opt-out |
| Session & Cookie Data | 30–90 days |
Once the defined retention period expires, data is securely deleted or anonymized.
28taka strictly enforces an 18+ policy. We do not knowingly collect information from anyone under the age of 18.
If we discover that an account has been created by someone under the age of 18, the account will be immediately closed and all associated data permanently deleted.
If you believe your child is using 28taka, please contact our support team immediately. We will take prompt action.
This Privacy Policy may be updated from time to time to reflect changes in technology, law, or our services. When changes are made, we will notify you in the following ways:
For major changes, you will be notified at least 30 days before they take effect.
For any questions or requests regarding the Privacy Policy, please contact our data protection team.
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7
We aim to respond to all privacy-related requests within 30 business days. For urgent matters, please contact us directly via live chat.
We are more than a gaming platform — we are guardians of your privacy. Join us today and enjoy gaming in a safe, transparent, and responsible environment.
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